Shipping and delivery questions
How much does shipping cost for this product?
The cost depends on the address and is confirmed upon completion of your purchase.
How long does it take for my order to arrive?
In Guatemala City, delivery takes between 48 and 72 business hours . In other parts of the country, delivery takes 3 to 5 business days .
Are shipments safe?
Yes, we work with Forza , a company specializing in safe and fast deliveries.
Can I track my shipment?
Yes, we'll provide you with a tracking number so you can track your order online.
What happens if my order arrives incomplete or with an error?
We have a support process. Just write to us on WhatsApp or email, and we'll resolve it.
Do you do urgent or express shipping?
Yes, in the capital we offer express service subject to availability.
¿La sudadera negra encoge o pierde el color al lavar?